As of noon on Monday, Down Detector, a website that tracks outages of sites like Facebook, had more than 125,000 reports of Facebook being down, close to 100,000 reports of Instagram not working and just over 35,000 reports that WhatsApp was not operating properly. We're working to get things back to normal as quickly as possible, and we apologize for any inconvenience," Facebook wrote on Twitter.įacebook, Instagram and WhatsApp were down for users around the world on Monday morning, prompting thousands of people to report issues with accessing the social media and messaging platforms.įacebook acquired Instagram in 2012 and WhatsApp in 2014. "We're aware that some people are having trouble accessing our apps and products.
ET-Facebook, Instagram and WhatsApp are still not working, but the company issued a statement saying it was aware of the issue and is working to resolve it. The system would not break spontaneously, and so it is likely that something has happened to the underlying infrastructure – a stray settings change, a physical outage at a server, or something else entirely – that has stopped it from working.Update: 4:56 p.m. In July, many major websites – including those of seemingly unconnected companies such as Home Depot and Delta Airlines – went down because of problems at Akamai, which offers DNS to its customers.īut Facebook’s DNS problems were only a symptom, even if they are the one that means many people are unable to access those sites. It is far from the only company to suffer such issues. Apps might work a little differently – they would still show existing content, such as WhatsApp messages or Instagram posts – that have already been downloaded, but they were not be able to ask Facebook’s servers for new ones. When it comes to Facebook, that meant anyone attempting to access the site will see an error code, depending on what browser they use. To sign up to our breaking email alerts click here Facebook’s servers should have provided them, but the phone book is in effect blank.
When Facebook was down, however, that system was not working: the computer searches for the numbers it wants to see, but the numbers aren’t there. When a user types in a web address – such as – then the computer needs to turn that into a an IP address, which is a series of numbers, so that it can access the data that makes up the page you want to see. This time around, at least some of the problems were related to the domain name system, or DNS, which works something like a phone book for the internet.
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